Frequently Asked Questions
Everything you need to know about booking private airport transfers from Bratislava, Vienna, Budapest and beyond.
Booking
How can I book a Bratislava Airport Taxi transfer?+
You can book your transfer using our online booking form, by WhatsApp or email. We recommend booking in advance to guarantee availability.
Can I book a taxi at the last minute?+
Yes, last-minute bookings are possible depending on availability. Bookings made less than 12 hours before the scheduled pickup time include a 20% late booking surcharge on the base vehicle price. The surcharge is shown transparently during the booking process.
Do you operate 24/7?+
Yes, Bratislava Airport Taxi is available 24 hours a day, 7 days a week, including weekends and holidays. However, all bookings are subject to availability.
Transfers
Do you provide door-to-door service?+
Yes. We provide private door-to-door airport transfers from your address, hotel, office, airport or train station directly to your destination.
Can I book a transfer from Bratislava Airport to Vienna or Vienna Airport?+
Yes. Bratislava Airport to Vienna is one of our most requested routes.
Prices & Payment
Are your prices fixed?+
Yes. Our prices are fixed per vehicle for standard routes and are shown in the price list. The final price depends on the vehicle type and any extra services.
Are there any extra fees?+
Extra fees may apply for night transfers between 22:00 and 07:00, selected holiday dates, stops added along the route, or last-minute orders. You will be informed of the exact price during the booking process.
What payment methods do you accept?+
We accept common payment methods including cash, major cards and QR code payment.
Passengers & Vehicles
How many passengers can you transport?+
We provide transfers for individuals, families and groups. Vehicles are available for small groups as well as larger groups of up to 50 passengers.
Which vehicle should I choose for my transfer?+
Our vehicles are divided into four categories: sedan, luxury, MPV, and minivan. You can find detailed information about each category on our vehicle types page.
Can I travel with luggage?+
Yes. Please include the number and size of your luggage when booking so we can assign the most suitable vehicle.
Do you provide child seats?+
Yes, child seats are available on request. Please mention the age of the child when making your reservation. The child seats are provided without a charge.
Airport Pickup
Where will I meet the driver at the airport?+
Your driver will meet you at the agreed pickup point. Airport pickup details will be confirmed with your booking.
What happens if my flight is delayed?+
Please provide your flight number when booking. This helps us monitor arrival times and adjust the pickup where possible. Up to 3 hours of flight delays are included for free.
Will the driver wait for me?+
Yes, the driver will wait according to the agreed pickup conditions. If you are delayed at baggage claim or passport control, please contact us as soon as possible. Waiting for up to an hour is included in the price.
Still have a question?
Contact us and we'll help you arrange a comfortable, reliable and safe airport transfer.